The Peach Aviation CTS Terminal operates domestic flights out of the Domestic Terminal Building and international flights out of the International Terminal. Convenient amenities for travelers include self-check-in kiosks, baggage drop stations, and eateries and retail establishments in the vicinity. Travelers can get assistance from staff members, and the terminal is clearly marked. Peach is a low-cost airline that prioritizes efficiency by providing punctual flights and easy boarding. Arriving at least ninety minutes prior to departure is advised in order to provide a stress-free trip.
When traveling to Japan’s northernmost island of Hokkaido, New Chitose Airport (CTS) is your primary gateway. Located just outside the vibrant city of Sapporo, it is a hub of both domestic and international travel. Among the carriers servicing this airport, Peach Aviation stands out as a leading low-cost airline, known for its affordable fares, no-frills service, and efficient operations. If you’re planning to fly with Peach Aviation through New Chitose Airport, this comprehensive guide will walk you through what to expect at their terminal—from check-in to boarding.
Peach Aviation, a subsidiary of ANA Holdings, has carved out a unique space in Japan’s budget airline sector since its launch in 2011. With its signature pink livery and a focus on punctuality and simplicity, Peach is a favorite among domestic travelers and international tourists alike. Its network includes major cities across Japan as well as several international destinations in Asia. The airline is especially popular for its flights to and from Hokkaido, offering an affordable alternative for those exploring this picturesque island.
At New Chitose Airport, Peach Aviation primarily operates from the Domestic Terminal, though select international flights also utilize the International Terminal. The Domestic Terminal is well-organized and efficiently managed, making it easy for travelers to navigate.
Peach’s check-in counters are usually located in the southern section of the Domestic Terminal. The signage throughout the airport is clear, and most signs are bilingual (Japanese and English), which helps international travelers find their way without confusion. If you’re taking a Peach domestic flight, plan to arrive at least 90 minutes before departure to ensure a smooth check-in and security screening process, particularly during peak travel seasons like Golden Week or winter holidays when Hokkaido sees a surge in visitors.
Peach Aviation encourages online check-in to streamline the boarding process, and passengers can check in via the airline’s website or mobile app 24 to 1 hour before departure. However, if you need to check luggage or prefer checking in at the airport, Peach provides self-service kiosks and manned counters.
It’s important to note Peach’s strict baggage policies. The airline allows one piece of carry-on baggage and one personal item (such as a handbag or laptop bag), with a combined weight limit of 7 kg. Checked baggage incurs additional fees and should be pre-booked online to save costs. Oversized or overweight luggage can lead to hefty surcharges, so travelers should measure and weigh their bags beforehand.
Once checked in, passengers proceed to the security area. The Domestic Terminal’s security procedures are typically efficient, but delays can occur during busy periods, so early arrival is advisable. Peach gates are usually located in the southern wing of the terminal, and walking distances are moderate. Boarding begins about 25–30 minutes before departure.
Peach adheres strictly to boarding times and does not delay flights for late arrivals. Gates close 15 minutes before departure, and anyone not boarded by then risks missing their flight. This punctuality is a key part of Peach’s efficiency model and contributes to its reputation for on-time departures.
Despite being a low-cost carrier, Peach’s terminal area is surrounded by a wide range of amenities. Passengers waiting for their flights can enjoy various food options, including Japanese fast food, ramen shops, cafes, and convenience stores. Hokkaido’s famed soft-serve ice cream is a must-try, and several shops in the terminal serve it year-round.
The airport also features a wide array of retail shops where travelers can purchase souvenirs, snacks, and local products like Shiroi Koibito cookies, Royce’ chocolates, and fresh seafood packaged for transport. There are also duty-free shops available in the international section of the terminal for travelers heading abroad.
Families will appreciate the play areas and baby care rooms, while business travelers can take advantage of Wi-Fi zones and quiet seating areas with charging stations. Though Peach is a budget airline, the terminal does not compromise on comfort or convenience, giving passengers a positive start or end to their Hokkaido journey.
Getting to and from New Chitose Airport is straightforward. The airport is connected to Sapporo city via the JR Rapid Airport Express Train, which runs between Sapporo Station and New Chitose Airport in about 40 minutes. Trains depart frequently throughout the day, making this the most efficient option for many travelers.